The
Financial Services Authority (FSA) is the independent watchdog set up
by the Government to regulate financial services and protect consumer
rights. It provides information about financial matters on its web site.
The FSA Consumer Help line can answer general queries about financial
products. FSA Consumer Help line 0845 606 1234; FSA Leaflet line 0800
917 3311 www.fsa.gov.uk |
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If you should have any complaints about our service, please contact the Compliance Officer at the following address:
Axxis House, 178a High Road, Byfleet, Surrey, KT14 7ED.
Should you remain dissatisfied you may refer the matter to the Financial Ombudsman Service details of which can be provided upon request.
Insurance is maintained by us for the protection of clients. If you make a valid claim against us in respect of the transaction we arrange for you and we are unable to meet our liabilities in full, you may be entitled to redress from the Financial Services Compensation Scheme. Details of the cover provided by the Scheme are given in a leaflet which we will send you at your request.
Further information is available from the Financial Services Authority and the Financial Services Compensation Scheme.